Return & Refund Policy

For orders placed with TIKAVELO, please review the policy that applies to your request:

• Return Policy for return eligibility, timeframes, and instructions.
• Refund Policy for refunds and replacements.
• Cancellation Policy for order changes and cancellation requests.

All returns require prior written authorization. Please contact our customer support team before sending a product back.

Store Name: TIKAVELO Business Address: Hateco Building, Yen So Ward Hanoi, Vietnam U.S. Production, Fulfillment & Authorized Return Location: 7740 McCallum Blvd, Dallas, TX 75252, United States Store Phone: +1 857-491-8382 Store Email: [email protected]